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  1. PLATFORM

Troubleshooting

Common errors and troubleshooting help to get your bots running smoothly.

PreviousEx Dividend & Earnings DatesNextTesting Automations

Last updated 6 months ago

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1

Testing automations enables you to check all the logic and decision criteria to be confident your bots will perform how you anticipate.

2

Overview of common error messages you may encounter when submitting orders through the autotrading platform.

3

The “not enough avialable capital” warning occurs when there isn't sufficient capital for a bot to enter a new position.

4

Position limit warnings occur when you reach the maximum allowable positions for a bot or the trading day.

5

Learn how to navigate the trade enforcement rules for different strategies.

6

The “pricing anomaly” warning occurs when a trade opportunity experiences pricing that is outside of what is expected.

7

The “missing input” or “invalid value” error occurs when a required input field is not assigned inside the automation.

8

The “daily symbol limit” error occurs when a bot attempts to reference more than 10 symbols in a single trading day.

9

The “excessive errors” failsafe occurs when a bot encounters ten errors in one day and automatically turns off automations. Here is what you need to know about excessive errors.

10

Bot event loop errors may occur in positions that are triggered by an open position or close position event.

11

Bots notify you with an error or warning if a specific option leg or expiration are not available for your position. Here's why you receive these alerts, and how to avoid them.

Testing Automations
Broker Rejection Messages
Capital Warnings
Position Limit Warnings
Trade Enforcements
Pricing Anomaly Warning
Missing or Invalid Input
Daily Symbol Limit Error
Excessive Errors Failsafe
Bot Event Loops
Option & Expiration Availability