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  1. PLATFORM
  2. Troubleshooting

Excessive Errors Failsafe

The “excessive errors” failsafe occurs when a bot encounters ten errors in one day and automatically turns off automations. Here is what you need to know about excessive errors.

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Last updated 6 months ago

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Bots have that alert you when your automations encounter an error. Errors will show up on the homepage.

The “excessive errors” failsafe is a protection that automatically turns off all automations if a bot encounters 10 errors in one day. When a bot hits the 10th automation error in one day, the bot's automations automatically turns off.

You can view the error that triggered the alert by clicking “errors” in the bot dashboard’s activity summary. Errors are also displayed in the bot's log, and the automation log will provide more details.

If a bot hits the ten error limit in one day, you can always turn automations on again. However, if the bot encounters another error on the same day, the automations will turn off again for excessive errors. The excessive error count resets the next trading day.

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