Troubleshooting

Common errors and troubleshooting help to get your bots running smoothly.

Troubleshooting

1

Testing Automations

Testing automations enables you to check all the logic and decision criteria to be confident your bots will perform how you anticipate.

2

Broker Rejection Messages

Overview of common error messages you may encounter when submitting orders through the autotrading platform.

3

Capital Warnings

The “not enough avialable capital” warning occurs when there isn't sufficient capital for a bot to enter a new position.

4

Position Limit Warnings

Position limit warnings occur when you reach the maximum allowable positions for a bot or the trading day.

5

Trade Enforcements

Learn how to navigate the trade enforcement rules for different strategies.

6

Pricing Anomaly Warning

The “pricing anomaly” warning occurs when a trade opportunity experiences pricing that is outside of what is expected.

7

Missing or Invalid Input

The “missing input” or “invalid value” error occurs when a required input field is not assigned inside the automation.

8

Daily Symbol Limit Error

The “daily symbol limit” error occurs when a bot attempts to reference more than 10 symbols in a single trading day.

9

Excessive Errors Failsafe

The “excessive errors” failsafe occurs when a bot encounters ten errors in one day and automatically turns off automations. Here is what you need to know about excessive errors.

10

Bot Event Loops

Bot event loop errors may occur in positions that are triggered by an open position or close position event.

11

Option & Expiration Availability

Bots notify you with an error or warning if a specific option leg or expiration are not available for your position. Here's why you receive these alerts, and how to avoid them.